Castell Rooftop Lounge

Great rooftop bar. Very relaxed and not too crowded on a Thursday

Wonderful service from our waitress, she handled 14 of us with ease.

Very nice, cozy atmosphere. The mocktail was tasty

Nice bar with lovely outside views. However the minimum charges early on a Tuesday night (when it was virtually empty) were outrageous.

Extremely satisfied from the moment we stepped our feet in. Friendly staff well educated and a wonderful atmosphere.

Excelente rooftop. Aquí pase año nuevo, el paquete incluía buffet (hamburguesas, empanadas, camarones, etc) y barra libre (margarita, vino, wisky, ron). Había música en vivo.

We made a reservation for dinner tonight on OpenTable, and when we arrived and greeted the hostess, she was extremely rude and short with us and said there was no table service tonight, and that we could only sit at the bar for drinks and small bites - we explained we had a reservation but she did not even bother looking at it. We saw other couples at tables being served here, so this was confusing. Then, we watched another couple get seated at a table, which was very frustrating. We are guests at this hotel and felt disappointed to encounter our last night in NYC with this rude behavior. If we had known our reservation would not be honored, we could have reserved elsewhere. We were dressed very professionally, while others here were wearing sweat pants, so we know the rudeness was not due to appearance. Overall, this was a very disappointing experience, and we do not recommend it.