Casalena

Mckenzie, Vito, Giacomo and Jose provided phenomenal service and made our dinner experience so much better. They were all very kind and attentive. The food was delicious

I recently dined at Casalena restaurant and bar, where I indulged in a delightful experience. The Burrata appetizer was a savory delight, complemented by the outstanding bread. Although the cost of two drinks and a starter leaned towards the higher side, the overall experience was thoroughly enjoyable, making it a worthwhile visit.

Oh, I highly recommend this place! The vibe, food, and service were impeccable! Food/Drinks: We came here for lunch in the middle of the week. I had their crispy chicken sandwich and it was well prepared. The chicken was not tough/dry and was fried perfectly. I paired it with a mimosa, which came in a rather large champagne glass. My friend had the vodka lumaconi, which was creamy with the pasta at a perfect slightly al dente texture. Service/Ambiance: Wonderful. They sat us outside given the weather and the vibe was just there, perfect for lunch. Our server was attentive, and he came at regular perfect intervals. Would definitely come here for just the vibe itself! Rating: 9.5/10 Recommendations: Crispy chicken sandwich for lunch, sitting outside!

What was supposed to be a special day turned out to be one of the worst restaurant experiences I’ve ever had. The hostess seated us quickly as soon as we arrived, and said a server would be right over. It wasn’t until 15 minutes later that our server finally arrived at our table to offer water, cocktails, and appetizers. She didn’t apologize for the wait or acknowledge that we had been sitting for a long time. We both ordered a cocktail, and the waygu meatballs to share. The cocktails came out quickly and were delicious! However, the waygu meatballs were not only underwhelming but also undercooked. While we waited for our server to come back around to show her this, our entrees were brought out by a chef who had zero enthusiasm or people skills. She looked at the dirty plates in front of us with raw food and shoved them out of the way to make room for our entrees. I ordered the steak frites cooked medium and my boyfriend ordered the burger with truffle fries. My steak came out almost rare, and my boyfriends burger didn’t have the truffle fries. We flagged down our server to let her know of the raw meatballs and the undercooked steak. She offered to have the steak remade, and during that time she came back to the table to advise us that the “meatballs were not raw, they cook them fully and keep them hot for service.” This was absolutely appalling to hear, because those meatballs were 100% raw in the middle and we felt as if the server and chefs were not concerned by this. My steak finally came back out and was worse than the first time. It was completely rare and inedible, and at this point my appetite was just gone. We both work in the industry, and have never done so but we had to ask for a manager. The manager was very kind, however appeared overwhelmed as we saw here visit lots of tables to do recoveries for issues. She apologized for our experience and advised us to come back in a few months as it “is only up from here.” Strange thing to say to guests that were just served raw food and there was no regard at all. Worst part of it all, this was our anniversary and not one person acknowledged that until after we mentioned it. The manager comped the steak, rightfully so as I did not eat it. But for this being the worst experience I’ve ever had at a restaurant, I felt more should have been done to recover the experience. Now it’s the next day, and my boyfriend and I both have food poisoning from those “fully cooked” meatballs. Save your time and money, go elsewhere.