Casa Latina Restaurant

The family atmosphere is wonderful.

We had waited near 2 hours for a family meal of chicken before calling a third time to find out the drier no longer had our order. They never called when they arrived and then delivered to the wrong address. The counter people argued with us for over an hour whether or not we had recieved the order and what address they gave to the driver, because it clearly wasn't ours. They said they could deliver the food again, but it'd be an hour minimum wait. At that point I just wanted my money back, and they wouldnt even bother trying to give us a replacement meal or acknowledge that they messed up. They refunded us an hour later and made us wait 3 and a half hours to just wind up getting fast food because it was the only thing still open. Arrogant, rude, and scarily slow. The attitude was bearable before but after being asked "what do you want me to do about it", and told that the one counter person working there didn't give the driver the address, it was another, ghost counter person apparently, I truly can't stand this place. Completely ruined a night.

Amazing food always!