Carrabba's Italian Grill

The steaks came out like hockey pucks ….. but the manager came over and said he’d take care of it and he did. Even gave us a free glass of wine to say he’s sorry. Terrance the manager was awesome!

Riley our server was very attentive and did a wonderful job serving our dinner. We LOVE Carrabba’s and have never had a bad meal. One of our favorite restaurants to visit. 5 STARS ⭐️⭐️⭐️⭐️⭐️

Customer service has really gone downhill. We’ve been coming to this Carrabba‘s for years but this Store does not uphold their end on customer service. We had an issue with our order last night so I called today to get it straightened out with management, hostess answered, and when I asked to speak to the manager, John Barhill was tonight‘s manager. He said call back later at 8pm that he is too busy to come to the phone. he didn’t even know what the issue was I could’ve been a person waiting outside for my order. He didn’t even ask any questions or get any details. I am baffled that management couldn’t take a few minutes out of their time to handle an issue obviously calling directly for them asking for them and your responses call back later instead of handling issue. Nobody should have to pay that much for takeout dinner for this many issues to be happening. Carrabba‘s in Gulf Coast town Center do better for the loyal customers!!!

Not my favorite Italian restaurant

WaitressGenevieve is awesome

My favorite Italian place

They started seating everyone on the bar side, and it was getting a little uncomfortable as the sitting along the running wall seat and tables are awfuly close. The bartender took our orders and kept our water glasses full. Food as always is always top notch.