Really great service and the food was amazing.
I had the best time at Carmela’s until I got the bill. I asked Carson, the bartender to pour me a couple samples. I was talking to another customer at the bar about how much I love Montepulciano and the bartender assumed that is what I wanted and poured me the glass. Fortunately that is in fact, what I wanted so I was fine with it. It was a reasonable pour so I drank it with dinner. When I went to check out, there was 2 glasses of wine on my bill. I asked him kindly if he was sure it was 2. He said yes, which I was shocked by. I was sure he had just made an easily correctable mistake. I told him I would pay for it anyway but I really did just have the one glass. He said “you definitely had 2 but I’ll take it off”. Then he came back and said, “there’s nothing I can do about it because the card has already been charged.” I told him that it was fine, it’s only $15 it’s just the precedence for me. He then informed me again he was sure I had 2 glasses. Needless to say ,I was incredibly embarrassed in front of the new friends I had made at the bar. I paid my tab and then cried in my car because it has been that kind of week. The worst part about the whole thing was not being believed. I will not be returning to Carmela’s which is shame because I really liked the wine list. Edit: The owners truly listened and did their best to make it right. I will be returning.
Took my wife to Carmela’s on Valentines wow the food was amazing and the service was amazing, we highly recommend Carmela’s!!
Carmella's is a local favorite for us. We had a memorial service today and we got a large group in at the last minute they accommodated us above and beyond. The level of service the quality of the food everything was fabulous!
Very great place to eat and great staff thank you for the great memory we will be back again for sure