Entire staff standing around talking with nobody making orders that were on the screen. Parking: Empty parking lot
One of those if I could give zero stars I would. Customer service is lacking. They use the excuse to push the app that does not work onto you basically declining you service. Carls Jr should be accountable for a none working app or quit handing out paper deals with vague messaging that you "have to use the app" what's the point on putting them in your bag to use? Management does not handle it well in any way and extremely unfortunate as we USED to frequent the location. Would not reccoment if you do not need human interaction while placing and paying for your order.
I just came out from ER for food poisoning. Please dont eat in this location every thing was taste weird and i was throwing up all night. Never eat carls again.
Was told to park out front on a drive thru order when nobody was there inside or behind me. Waited outside for over 15 minutes waiting for 3 items. Multiple customers showed up after me and went inside ordered got their food and left while I was waiting and to top it off they didn't even give me any of the condiments I ordered
Friendly staff… only got the free burger on free burger day spent $0, staff was still overly friendly and helpful!!! Very clean also!!!