New computer generated ordering in the drive thru. NOT a fan!! I wanted very well done fries, but 'it' stated I needed to ask at the window. By the time my turn at the window came, my order was ready...with LIMP fries. No accommodation for ordering assistance with a live person is frustrating! Won't be back!!!
We waited a long time to get our food from the drive thru even though we were the only people waiting. When we got the food the fries were cold and soggy.
Prices are getting way too expensive. I'll be eating at home much more often and much less at Carl's and other fast food establishments...
Do not like the automated drive through order taker. This Carls Jr always used to take forever to get food. They have improved on their pace a lot great service food was warm order was correct can't ask for more from Fast food
Stupid workers I have ever seen , disrespectful to customers.
I've been coming to this Carl's Jr ever since they first opened over ten years ago. When you dined in, they always brought you your order once it was ready. Now, they call you up to the check out to get your order like you're at Kaiser Permanente pharmacy or something. I don't know why they switched serving their patrons like this! Very unprofessional !