Skimped on lettuce, tomatoes, onions, dressing, and hot peppers on Classic Italian. Especially the onions and tomatoes were sliced paper thin and limited in quantity. The resulting sub was a bit dry and lacking much crunch to contrast with the bread, meat, and cheese textures. The staff was very friendly, helpful, and efficient.
Staff were non responsive and were just going through the motions. As a previous manager I would fire them all.
The turkey in the Bobbie was dry. I also found a turkey bone in my sandwich. I was afraid of find another piece so stopped eat it. There was gristle in the turkey also disappointed
They have a great Thanksgiving style sub here!
Ok. Next time I'll order the cheese steak for Christmas. Thanksgiving in a sub was great..be sure and add extra turkey and more sweet jam.
I have been going to Capriottis for over 20 years. I have never had the type of experience like I had today. The owner is a person I have talked to numerous times and have spent 100s at this location because I used to buy lunch for my clients. The reward system is total garbage. I have to use a company credit card which is different then the one in the application. I can never get credit by scanning my receipt or entering it in. When I was there today I told the manager this is not fair and I should have a lot more credit. I asked if they can offer me a coupon or something to cover the lost rewards. they talked to the owner and she said NO. I said thats horrible and the girl who said she was the manager just smiled and said "Have a good day" in a sarcastic tone. When I turned back to look she now "waved at me" and said enjoy your food. This is after I tipped them 5 dollars for a carry out order. The food has gotten worse and there's hardly any meat on their sandwiches. I'm so disappointed and will look at other options for lunch and client dinners. Filthy bathrooms also with a stink you won't forget!!
Sandwiches are good. A little pricey, but good if you want to change it up. Have vegetarian options, and soups and salads, as well. Vegetarian options: 4 sandwich choices plus salads.
The food is delicious. I've had the meatball sandwich and the Philly....both were amazing! Super friendly staff. Definitely recommend