Capital One Café

The capital one cafe is great for anyone who’s looking for a place to be productive. There’s two floors, plenty of seating, and even a meeting room that you can reserve for free. The drinks are okay, but overall hit or miss depending on what you order. The menu is limited, but what they lack in options they make up for in their environment and customer service. Not to mention, that you get a hefty discount on your drinks if you use a capital one card. I would recommend going here if you want a new spot to get some work done.

I had a very frightening experience today at this particular capital one cafe. A man came so close to my face & punched his hand right next to me and then started to walk towards me again, security did nothing! They didn’t say anything while it was happening, what is the point of security if they are not kicking people out that are assaulting customers in store. They just watched while it happened. Someone came up to me & asked how I was & gave me a coupon for a free drink two minutes afterwards… this location feels unsafe .

I mainly come here for a drink before work and it can be a hit or miss depending on who makes it. When i ask them to fix the drinks i get an attitude like I’m supposed to walk off with something that taste nasty and don’t say anything. The customer service here can definitely be better I feel like they hate their jobs and no need to pass it onto anyone.

Sparkle was very helpful and thorough.

Wasn’t really feeling it for work. Wifi was weak and drinks/food were meh. Seating not comfortable and outlets are limited. I’d rather take the money I’d spend on their food/drink to a coworking space that’s more comfortable with stronger/more secure wifi.

I don't understand how a "bank" with 3-5 personal bankers standing around can't help make a credit card payment when the atm refuses to take cash. they just get paid to stand around on their phones. at least they could fire half of them and staff the coffee bar better.

I honestly had the best help by two gentlemen helping me out with a frustrating situation. They helped so much and gave comfort and understanding to my situation ACTUALLY giving me the help and willing to get get to the bottom of my situation was the most best feeling. I recommend "Luther and Tejay" (Capital one cafe 100 s state st) You will not regret it them.

The workspace in here is great with extremely fast internet. I wish there were more seating with larger tables. My issue is, I came here and got a single drink, the cost was $7.50 for this one drink. And the bathrooms didn’t have soap in them. For the price of this drink, the bathrooms should never be without soap. Bathrooms shouldn’t be without soap ever. But in a bank, where they also have a cafe, that’s priced this high. Please keep soap in the restrooms so that individuals can maintain their hygiene. And the drink was not great. Workspace amazing, being that I don’t want to just go in and use the workspaces, please have a better selection of drinks (caramel should be an option) and the pricing. I left my capital one card at home. I was asked if I had one and just said no for concenience. I found out later that the drinks are 50% off if I had my card. This should be clearly mentioned by the staff. I would have went and got the card or used my phone. I’ve sat in the same area but I’ve noticed there doesn’t seem to be charging ports for laptops and other devices at the places ive sat and looked at. Update: A week after my first visit, I returned and the bathroom still had no soap. Update: absolutely horrible service here. Unacceptably rude! It seems to be one specific female worker with a bad attitude all the time. Looking at other reviews, I’m clearly not the only one who has noticed this horrible attitude at an establishment that I’m giving money to. This is in regard to the customer service from the “barista”