Marleny was our server and her customer service skills are outstanding! Very friendly and attentive
Short wait from ordering to getting food Amazing food and quality as always
Literally waited 20 min for drinks. Was Basically overlooked for a bigger party ( guaranted gratuity) and they got their drinks before we got our three drinks. . Finally got our appetizer ( 1 not 50) and the artichokes was cold supposed to be warm or hot. Pizza came out cold obviously sitting under the lamp but still came out cold. Ridiculous service not even that busy.
I went to CPK Sunday night visting family im not from the bayarea and i had this server ashley , mind you i go out to eat with my family where i live and experienced a bunch of servers but she is over and beyond great in hospitality and taking care of the guest. I seen she had a troubled table next to me with there decline payment and she handled it so well and didnt make that person feel uncomfortable or guilty she also made jokes with my family and helped alot of other tables around when there wasnt a server in site. CPK is lucky to have someone like her because servers like that doesn’t come by often!
You should rename your brand name to coldest pizza kitchen. The wild mushroom pizza we ordered was completely cold and dry. Pathetic! They refused to change it in good will and rather just gave a small discount - so they expected we eat that trashy pizza. They would not bring plates, waters until we asked for it. There was a cleaning guy roaming around but he would never come clean dirty dishes off our table and kept piling up. We are done with CPK and are never coming back.
Great pizza! The staff are nice and the pizza delicious. The floor is a bit crooked to one side but food delicious.
I ordered Togo online 20 mins ago. When I got to the restaurant they still let me waited 40 mins. What a damn nice slowass restaurant.