California Fish Grill

Gabriel was very helpful and courteous. You rarely find people like him in fast food business.

Wonderful place & service!!!

I placed an online order at the Rainbow location in Las Vegas, Nevada on Monday February 05, 2024. I ordered two Atlantic Fish grill combo with added shrimp skewers to both orders. In the instructions section of the order I asked for extra sauce. When I received my order I did NOT have ANY sauce on my food at all. This is the second time this has happened with my order. It happened Thursday January 25, 2024. I let it go the first time because I actually enjoy the food there and thought to myself “maybe it was a mistake”. Also keep in mind that I’ve visited this restaurant 5 times within the past 2 weeks that’s how much I enjoy their food. This most recent visit I treated my mother who’s never been to California Fish Grill. I placed the order online and when I received the order there was no sauce on either combo. I called the restaurant and asked to speak with the manager in regards to the disappointment. I am very displeased to say I encountered a horrendous experience with the General Manager Jaime Franco. I explained to him the details of the situation. In response he stated that extra sauce isn’t put on the meal. I then reiterated that there wasn’t ANY sauce on the meal at all. He then further insulted me by stating well why didn’t I check since this is the second time it’s happened. Me in disbelief of the disregard and condescending tone and over talking I was experiencing from the General Manager of an establishment. Once again reiterated the situation and let him know that this is unacceptable and that he needs to rectify the situation instead of disrespecting me and trying to hold me accountable for the restaurant’s constant mistake. I tried to call and contact the corporate office but no one answers when I press 3 for front desk. And there isn’t an option to speak with a live customer service agent. This whole situation is extremely displeasing and I will not be visiting this corporation ever again. Which is extremely unfortunate because I have recommended this place which not very many people know about. To only be let down! I very infuriated by this whole experience!

Love the fish...

Atlantic Salmon cooked to perfection everytime. Best eating environment I've ever experienced for a quick eat I'm bite. Vegetarian options: All sides are awesome especially vegetarian sides

Two words… fresh and delicious!