Cakes By Karen

Ordered 200 specialty cookies from here for an expo that I was doing up in keystone ski resort. The gals working there were so nice help me move it to my car and produced it rather quickly. We are on a tight time frame and they were able to accommodate us. They are great and we use them for all of our needs at CU Boulder as well

I’m not very happy. I requested a very simple cake to give to my husband as a funny vasectomy gift. The women helping me wrote down to add white sperms for the decorators. I picked my cake up today and the sperm are black. Why would you make them black? I paid $50 for this and I really hope it tastes better than it looks. I’m so bummed and wish they would give me a refund or something.

UPDATE: The cake was amazing, and beautiful, and DELICIOUS. We even had a lady from a different birthday party come over and take a picture of the cake. Absolutely, amazing cake! I will not actually pick up the cake for a couple months, but I just placed the order. The lady I talked to on the phone was very polite and helpful. She gave me options for the icing decorations and was very thorough. I am excited to see the cake come January!

I purchased an Alice in Wonderland cake, paid $88 for a small but personalized cake. When arriving to their Aurora location to pick it up, it wasn’t decorated!! The lady was trying her hardest to help but said their main bakery “didn’t have time to finish it”, yet I still was expected to pay for it??? Mind you they charged me before pickup as that’s their policy. Given a personal friend’s grandma is Karen, I didn’t make the refund a big deal BUT I will say that I’ll never order a cake from them again and it was truly embarrassing showing up with a cake that wasn’t even decorated for the birthday I was attending.

Tried to order a cake for the first time and received unprofessional service, horrible way to be introduced to your business...please do better

Everything about my experience with Cakes by Karen was absolutely amazing! I came about ordering a custom cake with only 3 days advance notice - I am also located in Austin, TX and needed the cake delivered locally to family in Aurora. I worked directly with Val and she was able to answer all of my questions over the phone, helped me design the cake (I was clueless!), took receipt of my custom image, custom messaging, and excellently crafted the creation of an excellent product! The cake itself was beautiful, delicious, and made an incredible addition to the surprise announcement. I called a few other bakeries in the area, but ultimately chose Cakes by Karen because of Val's excellent customer service skills and her assurance that their product would not only meet my expectations, but exceed all of my wants and needs - She was SO RIGHT! Thank you so much Cakes by Karen and Val for helping make our event special and memorable!

Val , the Grateful Dead Cupcakes were a hit! They looked great and tasted great. My girl was so happy. Thanks for your help!

I just ordered my second cake from here! I was so impressed and happy with my Son’s First Birthday Cakes that I had to come back for my daughter’s birthday. If you’re thinking about it just do it! The cakes look amazing and the taste even better!

These cakes look incredible and taste delicious