Cagneys Kitchen - Old Salisbury Rd.

Sausages were burnt. I ate one, and then asked that they be taken off the bill. They refused, and then accused me of not paying. I definitely suggest any of the other locations.

As a person that loves the restaurant, I am very disappointed with what I received. I ordered a farmers omelet with a side of smoked sausage and toast. Upon receiving my meal, I discovered that the omelet was drenched in sausage gravy with no smoked sausage. Once I realized this, my significant other and I call the restaurant and spoke to the manager. I explained my concerns on my order and was told that the order was correct and that they never serve their food that way. I continued to explain to him what I ordered and told him that I can understand where the miscommunication was at but when he read the order back to us there was no mention of sausage gravy at all. In response, the manger goes to say that the smoked sausage would’ve been an additional charge (which was completely fine) and that the omelet being completely drenched is our fault and that he wouldn’t be able to fix it. The fact that he chose to blame my significant other and I instead of suggesting a resolution is disappointing. I knew that I should’ve ordered from a different location because of his tone of voice on the phone while placing the order. Customer service on the managers side is very poor and I will not be eating there anymore.

Great food and great prices used to love this place when it was old orchard but this is definitely a upgrade

First time and very pleased. Good food and the waitress was very nice and will come back again.

Awesomely quick bite to eat! Thank you, MC

This place is awesome! Food was great and plenty of it. If you go home hungry, it’s your own fault. Staff was very friendly. We will definitely be going back.