Coffee is definitely good there, and enough on the menu to choose from but it's always very crowded and hard to get a place to sit & waiting lines can be long and very slow Dietary restrictions: Almond and oat milk possible, but you have to pay extra for it
I just would like to say Aliyah and leo were really welcoming and warm. Their energy was on point and I love it . The hot chocolate and croissants were amazing . Keep it up guys!!
Most incompetent branch ever!! I don't know if there is a point of in-app pickup there because they don't have a special slot or line to separate you from everyone making a direct order so you have to appear awkward and cut people in line because you already paid and order was supposed to be ready. Try your luck redeeming the app reward for a free drink, they don't know how to consume it and then you lose it and still have to pay for your drink.
Sadly is the second time I order mocha and the coffee comes out COLD.. don’t know why..certainly I’m not going in this location again..I don’t mind about the price.. but hot coffee must to be HOT..also now they don’t have whipping cream anymore ..
Pleasant place. Enjoyed the food.
Avoid this Caffe Nero at all costs! The baristas here are rachet without a single hint of professionalism! One barista with braided colored hair who wears a headphones and not say a single word throughout the transaction. Another one wears a hooded sweatshirt who's on her phone throwing F bombs here and there while picking up an order. None of the baristas know nothing about customer service. These guys need to smile at the very least! Go to the other branch on Washington St, it's miles better for just a block away.
A very bad experience. The staff couldn't remember your order. I ordered a latte and an Americano. It was very weak and I couldn't taste the coffee at all. The staff was very unfriendly. It used to be my favorite coffee shop. , now it has changed, I can only say goodbye!
Such a cool coffee place, the inside is really cozy and open! The staff are friendly but not super attentive..and the coffee is good but the food is just alright.
Such a bad experience with Nero. There was a long line of customers waiting for ordering their coffee. Orders were taking time to complete however manager has given one of the employees a task which is to block the stairs to upstairs :) a note would be enough and that guy could help his co-workers fulfill the orders.