Cafe Via Flora

Hi, myself and some friends recently dined at Cafe Flora in Palm Beach. We were looking forward to a great last dinner in PB, but we were unfortunately met with the opposite. The dinner service started off pretty typical, our waiter greeted us and came back to take our food and drink orders. As we were waiting for our food, I quickly realized we may not be as valued as other guests that our server Valentina was also tending to. Our server had repeatedly gone to her other tables multiple times without ever checking on us. Moving on, our food comes out and we begin to eat. We have been eating for a long while now and still our server has failed to check on us even though I have watched her check multiple times on other tables. Other staff come to take our food away as we are essentially done with our dining experience. The manager comes to chat as I am assuming he can see we are visibly upset and bothered. I explained my concerns and he nicely apologized and offered us complimentary dessert. Following my conversation with the manager, our server, Valentina, has still failed to converse with us in any way except passing out our dessert plates. We are quite literally continuing to be ignored by our server! We have our dessert and finally receive the check from our server which would be the second verbal interaction we had with her. I'm writing this review out of concern and disappointment. As someone who has worked in the service industry myself, I was appalled to say the least. A representative, such as a server is a reflection of the entire establishment. Please take into consideration how you treat each and EVERY customer. I can only hope Valentina will do better in the future.

Great garden sitting, lovely atmosphere, underwhelming salad,

We went for our anniversary which happens to be Valentine’s Day. There was a prefixed three course menu, which offered a lot of options. The food was amazing but the service was awful. Our server did not return to check on our meals, refill our drinks, take our dessert order, and then had to hunt him down for our bill. The manager was very apologetic, and the bus boy was very attentive to our table once he realized our waiter was lacking. Not sure if we’d return.

Romantic, with tables around the nature, pleasant music and the food was sensational.

Cute outdoors only restaurant (watch the weather). Service was great, atmosphere is romantic if the weather cooperates. Food is fair, pass on the Frutti di Mare. It is pricey, but it is PB.

DO NOT GO HERE! Place is awful and manager is extremely rude. Won't be in business for much longer.

As a frequent traveler due to the demands of my profession, I often find myself journeying across South America, Europe, and within my home country. While locating a restaurant is a relatively straightforward task, discovering an exceptional one proves to be a challenge. Recently, I encountered Cafe Flora in West Palm Beach. Given my status as a Floridian residing in close proximity, I opted to visit this establishment for a Valentine’s Day dining experience. I secured an 18:45 reservation, albeit with the unexpected requirement to prepay for the booking online, totaling an exact sum of $317.50 at the insistence of my wife. This amount covered a three-course meal, excluding cocktails, spirits, or wine, and notably encompassed a mandatory 20% gratuity. Upon our arrival, we were captivated by the remarkable ambiance of the outdoor seating area, evoking a distinctly European atmosphere. Regrettably, the culinary offerings did not measure up to the setting. In comparison to the service and cuisine provided by Chops, Kalutz, Okeechobee Steakhouse, and Aglio Italian Restaurant, Cafe Flora fell short in terms of quality. I strongly advise against investing time and money in this exorbitantly priced establishment. I sampled the lamb, which left me with a lukewarm impression, while my wife opted for the chicken. For appetizers, I selected the spicy tuna, and she chose a type of salad. As for dessert, we both indulged in an Italian doughnut, the name of which escapes me. In hindsight, I estimate that our meal should have amounted to approximately $200, exclusive of gratuity. Regrettably, we overpaid for an experience that ultimately delivered only mediocre service and cuisine, lacking the anticipated "wow" factor. It appears that the requirement to prepay for reservations may have been implemented to ensure guest attendance. However, I have resolved never to repeat this experience, and I would have adjusted the tip to 10% to reflect the level of service received. Furthermore, it is worth noting that the items listed on the online menu at the time of our reservation were not available at the restaurant. It appeared that certain menu items had been omitted. Specifically, I had intended to order the 10-ounce filet, which, to my disappointment, was not an option according to the server. When I pointed out that it was listed on the online menu, he simply apologized. Additionally, the key lime pie, which had been advertised on the online Valentine's Day menu, was also absent upon our arrival. In light of these discrepancies, it seems that my initial expectations were not met. As the saying goes, "fool me once, shame on you." FYI parking is a mess including valet (we did valet and waited 35 minutes before our car was brought to us) find parking and walk it.

Had a wonderful working lunch.