I brought my mother to this location expecting to have a nice meal with her. We walked in to a fully staffed kitchen and no line. So we made our selections and proceeded to stand and wait to be serviced. As we stood there one employee said that someone would be right with us. We then proceeded to stand and stare at the entire crew standing around laughing and talking while they restocked the prep area. Various employees kept looking at us but none seemed to want to help us. The employee who said someone would be right with us continued to cut up meat for the prep table whilst periodically looking up at us. At a point I asked the employee infront of me if he was going to serve us? The employee never responded nor looked up at me once. We finally announced that we would just leave then since they didn't want to serve us. It wasn't until we got to the door that an employee finally said, wait we can serve you. At that point I was already over the entire experience. They obviously didn't want to serve us or else they would have when I asked them if they were going too. Will not be returning to this location due to terrible customer service.
Was already six minutes over on. My DoorDash delivery told me it was gonna be another 10 minutes for rice. Costed me a seven dollar order.
Food as always is amazingly delicious. Service Was a little slow but worth it.
Taco Tuesday is the best! My group comes here for the $2.50 taco twice a month. I always get the very tasty vegetarian taco with everything on it except the meat and cheese. It's a delicious lunch for a price you can't beat which is why we keep coming back. NB: My friends and I returned again today and were overwhelmed with the amazing employees, Ashlee and Gabriella. These young ladies were not only attentive but went above and beyond with fulfilling our needs and requests. Thank you for your kindness and for serving such delicious food.
Great variety for a different lunch. The shredded chicken is always dry so avoid that...switched to fire grilled chicken and it is a great addition to the meal. Get a salad with the lettuce on the bottom...they put way too much lettuce otherwise. Employees Have trouble when asking for specific food changes. Prices have really gone up.
Everything I visit here it's clean, and customer service is on point! Highly recommended!
Food is good but this location has probably the slowest service EVER. Staff moves like sloths. I ordered a chicken quesadila and it was basically all cheese. Worst Rio location in vegas