Butterfield's Ice Cream

We loved coming to Butterfields with there fresh homemade ice cream and waffle cones. But in the last few months this establishment has gone downhill. The first time a few months back we went and they were out of 90% of the flavors. Very disappointed and the girl said new ownership doesn’t know how to make all the flavors yet and to boot they had no waffle cones. We go back next month and this time the girl was taken back that she had paying customers because she was to busy giving free ice cream to her 10 friends that came in. She was taking pictures of herself and them to post on social media and not one of them paid for ice cream. We were up next and she was so unfriendly and we left after getting our ice cream - no tip for her for her lack of customer service and us witnessing her giving free stuff away which annoys me bc someone owns this place and she’s stealing. Today we come back wanting ice cream at 6:30 after dinner to the establishment being closed! Why weather is fine and it’s early! We go to Google and now it says temporarily closed! Sad and we are not close to the location. Get it together

Place kind of sucks now but used to be amazing. Won’t be back

Local ice cream shop we’ve loved going to for the last couple of years since moving here but WOW the customer service needs improvement. Went in tonight and one of the employees just had her back to me and when I asked for a sample, one of the individuals was so snarky as if I was such a bother. To make it worse when I asked a question they both look at each other, annoyed like “who’s going to help?”. Truly disappointed.

Went to the shop at 6:40pm. Lights were on and the door was locked with no note or explanation. Disappointed that their posted hours of operation never seem to be correct. Do better.

just came in about 30 minutes ago, just as good as I remember! Plus they do samples now which is such a big improvement. The two girls in there were very kind and sweet definitely a super welcoming place. Will be coming back for seconds in the near future!

The quality and service have declined with the new ownership. Used to be the best ice cream now it is just good. To be expected when people invest as they look to make better margins. Sigh.

Best ice cream place in town

The Ice cream was delicious and the workers were extremely nice and really good customer service!