Food was good service was not great. Waited 30 minutes for chicken strip because they didn't have any ready. And they didn't bother to say why it was taking long until I asked and also didn't apologize
Overall, my experience at Burnin Mouth Nashville Hot Chicken was positive. The menu is limited but offers a variety of spice levels for chicken dishes. I ordered the three-piece chicken strip meal with mild seasoning and found the chicken to be tender and juicy, accompanied by tasty seasoned fries and garlic toast. The sauce provided added flavor without being overpowering. However, the concept of ordering solely through a touchscreen without any human interaction was off-putting, and the lack of traditional service impacted my overall impression. Nevertheless, the food arrived promptly, and the communal seating setup allowed for a convenient dining experience, especially for groups with different food preferences. With meals priced at $10-$15 per person and offering ample portions, I am likely to return despite the unconventional ordering process.
This happened a long while ago but one time I got a burger here, the cashier didn’t ask what spice level I wanted (possibly forgot about it), which is fine but when I ate it at home I quickly realized the spice level they chose to give me was most likely the highest. It’s one of the most spiciest sauces I’ve ever had and I like it spicy. It was just painful enough that I had to scrape off the rest of the sauce from the burger. Extremely questionable and inconsiderate to randomly give the highest spice level, as I wasn’t rude or anything to the workers. It was a quick and normal transaction. Very disappointing, though on the other hand I did like the burger. But too costly for what you get. They used to always give you two cheese sticks in the beginning, then they stopped.
Let’s just put it this way .. first of all the chicken strips were cold and fries over seasoned and worst of all i got FOOD POISONING from eating here .. never again ..
The Nashville hot chicken sandwich is good here. We would drive 1 hour just for the 'insane' spicy sandwich. This is like our 6th time and the service was awful this time. They didn't fully close the lid of the sauce cup, so all the sauce leaked out of the cup. We understand nobody likes customers who come in 10 minutes before closing, but we are never coming back to this place after knowing that this is how the employees treat their customers.
The food was pretty flavorful but one of the chicken strips was H A R D as rubber. Almost as if it was cooked more than once. 20 dollars is a bit much for the quality of food I received.
Check your sandwiches for sharp curly metal scraps in the middle of your chicken. Hate to think about if I had swallowed it. Ladies at the counter only offered to remake my sandwich. No refund.
First time eating here, the chicken sandwich was great, highly recommended if you're shopping in Oxnard
Food is good. Sometimes you have to wait a long time for service and food to be made