Burger King

**This place is not trucker friendly!!!** I walked up to the window just now, because I drove a semi truck to the restaurant. All of the employees were staring at me while they were walking back and forth from the window, aimlessly looking and smirking at each other. I was trying to tell them that I am a truck driver and my truck cannot fit. Mind you I was standing here in the drive-thru line for quite awhile , just to be met by poor and ridiculous examples of customer service. Raul came to the window and said " what do you want!?" In a very condescending and disrespectful demeanor. At that point I wanted names of everyone on this shift! He mentioned that "Kelly didn't answer the window because it's not protocol to accept walk ups to the drive-thru window , it's illegal" saying that it's illegal to walk up to a drive-thru window is obviously a completely fictitious excuse. The correct way to handle the situation would be to acknowledge the customers presence and gesture to the customer you'll be with them in a minute ,after you get your manager. Then you and the manager can approach the window professionally , and allow them to explain the situation of them being a truck driver. Not ignoring, approaching the window and walking away multiple times while laughing and giggling at people who are there to pay with their hard earned money. I got zero apology for the poor customer service from the so called "manager" Raul. Instead,he decided to close the window in my face,refusing to give me everyones name involved. So shout out to Raul,Kelly and the other girl for exemplifying absolutely atrocious customer service. P.S. : The rat problem here is absolutely wild. I didn't even make it out of my truck good before I ran into a 2 rats running around the establishment. As mentioned in previous reviews of this business,there's a large homeless population here as well,so keep that in mind. I'd recommend saving your money,and going elsewhere, for better service/food/ cleanlines.

Solo Más Entrenamiento Para Los Cajeros y Un Servicio más Rápido. Hoy 03 /10/2024 Además MUY Sucio lobby

The workers mainly the females are on crack like really though order is wrong and think your supposed to respect them for their service like no go make my order right and get respect later

Rude order taker. Soggy onion rings