Burger King

FOLKS....I proudly eat at the New Hartford Burger King 3-4 times EVERY week! The customer service I ALWAYS receive is OUTSTANDING! The workers and management are efficient, friendly, and accurate!! I've NEVER had a bad experience at this BK! I cannot say that about the McDonald's across the street! I don't know if Jerry S. (see below) is a hater, misinformed, or simply commented on the wrong BK! THIS Burger King, the New Hartford Burger King, is outstanding in every sense of the word!! I love that place...you will too!! New Hartford BK...YOU RULE!!

Great, quick service. Great food.

Autumn is so pretty and awesome she drives me so crazy I quit twice that's how nuts she will drive u

Went there Saturday afternoon, 1/15 /2023, about 5 pm for a light meal. The manager had handed a customer their order just as we came up to the counter. We were first in line and the only customers and she clearly saw us. Suddenly the lady manager (probably in her late 50's) abruptly turned her back on us, ignoring us with no acknowledgment at all. She continued ignoring and facing away while helping out the employees solely with the drive thru. We did not even get acknowledged; and this went on for an actual 10 minutes straight! We finally decided to simply leave. Worst service at a fast food restaurant ever. So we went across the street to McDonald's and were met with friendly faces and cheerful disposition. Complete opposite of BK! Entire different world. We sat by the window enjoying our food, watching the BK across the street with only a customer or two while Mickey's was bustling with business. BK manager should be observed by their Regional manager or a mystery shopper. Thank you.

Maria was an absolute delight, she real brought a positive vibe that lifted up the whole atmosphere of the store! Definitely hope other people can get her services when they go.

Fries were cold, cheese sticks were cold. Waited to long inside, seems like the drive thru is there first priority.

Updating my original review from 2018! 2023 and this is still the best burger king in the area. The food is always hot and fresh, but truly the employees make the experience! There's a redheaded woman who usually works the register in drive-thru, and she's AMAZING. She deserves a raise for how kind and pleasant she makes each interaction. This is a great Burger King ! The employees are super friendly and knowledgeable. The food has always been fresh and prepared well and with care. They often have great deals and the app helps you save money as well if you care to download it and use it . It's also very clean inside.