Buffalo Wild Wings

Very poor customer service Dietary restrictions: I'm allergic to chicken so they really messed up my day

Ordered 10 piece with a salad. Couldn't finish because one of the pieces felt cold, almost frozen. My partner had a few pieces as well...24 hours later, I got food poisoning due to the poorly cooked chicken. It's been terrible the days following. Just terrible pain in my stomach, bloating, nausea, and diarrhea. Never going again.

I would definitely go back. I was pleasantly surprised by the overall experience.

Today had been a long day at work and school so we (my family) were very eager to have a great meal, our food did not come out hot/fresh as expected however as soon as I brought it up to the managers attention (I was not rude nor disrespectful nor I wanted anything free), he made sure we got a redone fresh order. Thank you Andu (manager) and our server Angel for taking great care of our family. We will definitely be back for some more delicious wings! We do not hold any grudges :-) as a previous server I know sometimes being short staffed can come with a bit of difficulties for the customer but you took no time to take care of the issue and for that we are grateful, thank you again

I really don't write many negative reviews on food since I'm not a picky eater but I sadly have to write this one to express how disappointed I am with the food quality. I waited around 15 minutes to receive my two orders. The cauliflower wings and my dry rub lemon pepper wings. The cauliflower wings were okay but my issue was with the dry rub lemon pepper wings. I understand they are dry rub but these wings were incredibly dry to the point where it sounded like I was chewing on rocks. No one single wing (out of the 20) I ordered was a pleasure to eat because they were too tough to chew. I actually hurt my gums when I accidentally chewed on a wing the wrong way. It was like I was trying to bite on a lemon pepper flavored rock. I was really hoping that I could find another wing place near the fitness connection gym after a good workout but it looks like I'll have to continue going to Wingstop.. I wasted my money here.

Awesome

I am writing this review to express the disappointment my group had during our visit. My husband, his friend, and I decided to have dinner here since we had a coupon that specially stated: buy a certain amount of boneless wings and get the exact same order for free. Waitress went ahead and took our order and came back with bone-in wings. We asked her if we could change one of the orders to boneless wings, but since the coupon stated that the orders needed to be the same, she couldn’t do that. We went on to say how we understood and how we had no problem paying the extra charge for it. However, she was very aggressive with her attitude and did not want to admit that she was in the wrong from the get go since the coupon specially stated boneless wings. Needless to say, we were just really bothered by her rude approach to the situation. We did not continue our dinner there and went ahead and asked for to-go boxes.