Buffalo Wild Wings

I usually eat here and love the service. As a delivery driver, we are here on the customer's behalf. I’m usually here twice a day, at least most days. I walked to the counter after looking at the shelves to find the order I needed for the customer. The order wasn’t there, so I went to the counter to ask. A blonde chick rudely pointed and said, 'It’s over there,' before I could even say the customer's name. She rolled her eyes when I politely said it wasn’t there. She rolled her eyes again when I asked her to speak up because I could barely hear her. Normally, everyone at the front counter is great and super polite. I’m not sure what her issue was, but one bad attitude will ruin everyone else’s.

Great food....great people plus great atmosphere is a slam dunk don't you agree

They took forever to serve the food. It was cold and the wings did not have enough sauce. The place looked dirty and unclean.

I ordered them went home open the box they dry no sauce. I should have just went to Popeyes. lol

Martin did a great job serving us with a great attitude!!!

Update from January 2024.... placed a to-go order on the website. Was to be ready for pick up by 820. Arrived at 826 and was told the order wasn't ready. Asked how long, and they couldn't answer with anything other than waiting on fries. During the next 17 minutes, seven other orders left the kitchen with fries. Watched 2 staff members go through the order. Appears multiple people can't count or read, as when I got home I found the entire order was messed up. Ordered 20 traditional, all drums with mild sauce... got 7 mixed and 2 nibbles and not mild sauce. Ordered 20 traditional, mixed with mild.... got 14 mixed Ordered 2 other 10 piece traditional and box of tenders. Those were correct. 6 different meals had carrots, we got 1 container. Potato wedges, are cold. The fries we waited for, yeah they were also cold as well. Noted the staff that was horrible during the last visit, yep they're still there and doing the same garbage. Won't be going back to them. Now to find a different wing joint. This was the visit in December 2023: I'll start by saying this experience is not normal. However, this evening was the worst experience I've ever had at any Buffalo Wild Wings. We had just finished a parade and had approximately 20 people wanting to go to BWW. 1 of the members arrived before everyone else so we could be placed on the wait list. At that time we were told there was a 30-45 minute wait time. No problem, can see they're busy. While waiting to be seated, a child got sick and vomited near the front door. I saw a BWW associate spraying a chemical but walked away. A few minutes later, the hostess slipped and fell in the vomit while taking clients to their table. Then a small child, about 4 years old slipped in it as well. His mother simply took him and left. I told the staff working the to go station and a few minutes later the manager was cleaning up the mess. At this point we have just left. but we decided to stay and an hour later, we're told we don't know how long you'll have to wait. Meanwhile, our group dropped from 20 to 12. During this time, I counted over 28 people were seated. When a member of the group finally had enough, he spoke to the manager who immediately took action. Then several associates decided they needed to interject themselves into the situation. The individual member of our party that was upset left. Immediately, the staff started speaking negatively and using profanity. I advised the manager and he seemed genuinely agitated that the staff was acting in that manner, but did not appear to handle the situation. The manager had the group seated in less than 10 minutes. Ironically enough, one of my business contacts was eating in the booth next to where we were sat. He advised his service had been extremely poor. We waited over 45 minutes for drinks to arrive. Main entre' was brought before appetizers. 3 members of our group had completely finished their meals before the rest were even served, but all the orders were placed at the same time. Food orders completely messed up. Several items never arrived. 1 member of the group never got his food until we were ready to leave, and even then it was because the manager had to step in. The table we were sitting at had a light that won't stop flickering. Mac and cheese was cold. Tray with potato wedges was hotter than the food. Extremely disappointed in the entire evening. Horrible way to end an otherwise wonderful day. Dietary restrictions: Can't follow the directions on they're own menu. Good luck on getting anything special. Parking: Few parking spaces for the number of businesses. Lot is not large vehicle friendly. Wheelchair accessibility: Not wheelchair friendly, but it's compliant.

What a joke lol