I couldn’t tell you how the food was because I waited two hours until I received my food. When I asked for a refund I was not the first to ask for a refund as the man had a pamphlet of names and card numbers from previous refunds that have been asked that night as a former worker and a high capacity service industry job I can’t tell you what they were doing in the back but I can tell you that none of the managers were available and I’m surprised because I’m not sure what they were doing when it came to them being unavailable as no order made it way I’m not sure if they ran out of chicken or such but as my man said he cannot control what the cooks do, but neither can the cooks when it comes to getting orders out. Order number #10108 3/14/2024 5:42pm
Been waiting over an hour for our food and a server came once in the entire time we’ve been here (about an hour and a half) just to bring us cups. When we asked to refund our food because we’re now late to where we were going after, they refused. Terrible and slow.
no matter whether you are dining in or taking out the service is horrible. I have waited over 20 minutes just to pick up my food because no one was coming to the front to help me despite seeing that I was waiting. food is meh though, they sometimes burn the chicken and under sauce it which makes it taste horrible. But when they do the food well it is great!
I had to give a 1 star no choice for zero stars. Do not go there. Service is slower than slow. No wait staff, so no one cares.
New Mexico Lobos Headquarters Vegetarian options: Cauli wings!!
No service. Basically you have to look up and place your order on your phone. The wings were cold and salty. Very expensive for the quality and experience.
Table we chose had great seats and the atmosphere was nice. Beer was good but food was terrible-cold and wings were so small. Definitely not going back.