Old'en Days Homestead
New management was the best thing they could have done! We've had to leave before even sitting so many times that we gave up going. I heard that they had a management change so decided to give it another shot and so glad we did!! Food took a little longer than it probably should have BUT it's also due to lack of help(I work in food industry too so I totally get it.) We will be back! So glad I can go to BDUBS without driving to Athens for good service now!
I gave 1 stars because our waitress was really hustling but our meal took forever. It took 2 hours for hot wings, frie and a brisket sandwich. We weren't in a hurry thank goodness. We got there at 5:30. My son had to pickup my granddaughter at 8 so he said we had plenty of time. He had to leave the restaurant to go straight to her school because it was time to take her home. We had time to talk and visit but not a lot of time to eat. To make it worse, the meal was just ok. We had to remind them to get all of our sides, our glasses were completely empty before we got refills, and we had to ask for napkins and silverware. There was no fore thought about any part of serving the meal.
I wish this place would shape up. Even with the new owners it hasn't gotten better. I don't understand it either, because BWW is good in other areas, but the 2 near me both have staff with bad attitudes, the stores are not clean, the food is NEVER 100% right, and when the order is right, the food is either cold, or burnt. Not to mention it takes 10-15 minutes for a host to greet you, because they are all in the back talking or playing on phones.The old BWW in south HSV was the good one in town, and this one was rated poorly when it was in its old location at Madison Square. They have the same problems, just a new building.I continue to go, because my son loves the place, but I would go more often and enjoy it, if someone would shape up the staff and get things moving the right way.
Waited 2 hours for cold food, and I went in during lunch. They need more servers, and hosts. I watched 3 groups walk out because no host was there to greet them and address wait times. Food was tasty. Just,. . . Cold.
The wings are Delicious! Great Spot.