The price they advertise on their app is not what they charge inside. Where I come from, it's called false and misleading advertising. The garbage on the floor was never cleaned. 1st time in my life I did not receive a menu. The 2nd server brought the cheque while we were still eating, then didn't return for the payment when we were done. Had to go pay elsewhere Kid-friendliness: They wanted us to wait longer for payment until I told them my kid had to be in bed
Seated for 50 minutes. Haven’t seen the server since.
If you like slow service. You will love this place. The collective brain cells between everyone who works here is 2.
No service, waited for over 40 mins. after being seated. Find another BWW or go somewhere else. I Do Not recommend.
Our server was hard to catch but was very knowledgeable of the menu. My black bean burger came with no sauce, so I used my onion rings sauce instead (good save). The meal was prepared in a decent amount of time .. can't say that I'll go back anytime soon but they're definitely not scratched off of my list.. happy dipping you guys.. Vegetarian options: Black Bean burger
Took more than 30 min for service, food was cold made me sick. We are big fans of BWW we live 1 hours and 30 min away. I was really disappointed on this place in particular! I have not had this kind of issue no other BWW!
There was no host to greet. I believe the person who finally came up to us was the manager. He walked us to a table that was still dirty with crumbs, he grabbed a dry towel and wiped it down using his finger nail to scrape some ketchup. As we sat down, I noticed a smudge of something. We waited for about 10-15 minutes until we finally ordered using the QR code (it wasn’t busy). About 5 minutes after we put in our order a waitress finally shows up, does not apologize or introduce herself she just takes her tablet out to order. We notified her that we placed our order but would like to have the table properly wiped down. It still took her a good 5 minutes to get our drinks, and I honestly feel like it was only because another waitress whom we had before came up to check on us and willing to attend us because she noticed we were not properly assisted. Overall the service was horrible other than the one waitress who checked on us (not even her table) we always come to this location and never had a bad experience until today. Luckily, the food was delicious. Our assigned waitress did the bare minimum by taking the food… she did not come back to check on a refill for my husband.