Buffalo Wild Wings

L I ke their large menu Dietary restrictions: Gluten free options

Brandon is our favorite bartender at any sports bar we go to in Cincinnati.

I have been here several times and it takes the server awhile to get to the table but today was over 5 minutes. It was fairly awkward. I understand we came in during non peak time but it would have been nice to have hot food. The staff seemed pretty non existent and the place was pretty empty. I'm thinking the new location near by may have to be the go to since this was my second disappointing experience here.

If i could give this a 6 star service experience today i would. I felt like my 9 year old grandson and i were given the attention as VIP's by our server JESS. Even the bartender Chrysta communicated to the 9 year old he could pick what sport he wanted to watch on the tv directly in front of us.. every nine year olds dream haha. This was our 1st dine in experience and will not be our last. Jess was attentive,friendly, patient, understanding, and CHEERFUL. She engaged with my grandson and i from start to finish without hoovering. We enjoyed the burger, wings, pretzel knots, and byrd dog. All was "on point". Fries may have been over seasoned based on me and grandson's taste, but ever ones taste is different.

HORRIBLE Attitudes did not help with telling me the bogo could not be done over the phone so they decided to charge me full price instead of telling me. I call and ask for a refund and they want me to bring the food back just to get a little compensation. If they don’t contact me I will NEVER return…