Buddy's Bar-b-q East Knoxville

The person who was doing the drive thru was Great

Food is wonderful. The staff is friendly and very helpful.

Good For "Chain BBQ"

I placed an online order. I was given a time the order would be ready, about 15-20 mins later. The order was not ready when I arrived at the time promised. The girl at the front counter was very nice, she said “We’re just waiting on your milkshake.” It was 20-25 minutes later before the order was ready, and the milkshake was not even prepared yet. Please advise the front counter to be honest even if it’s not the most favorable situation, this will ensure that customers have accurate wait times established and avoid any additional areas to fall short in. Now I have experienced 2 failed attempts of my order being ready at a certain time instead of just the first one, simply because I was told it would be ready in the amout of time it takes to prepare a milkshake. The food was not excellent.

Food good.