Bruster's Real Ice Cream

The milkshakes are hit or miss. Last time I went it was super watery they included a spoon but it wasn’t needed. They didn’t even put whipped cream or a cherry on top.

One of the best milkshakes I've ever had! If you're ever wondering about size, just know that the large is LARGE! I think the medium size is more than enough for everyone. I personally like the cheesecake milkshake but I hear the ice cream is just as great! Parking: Plenty of parking spots available. No inside seating Kid-friendliness: Very kid friendly! Wheelchair accessibility: I didn't see a ramp around

We went here Sunday night. Me and my daughter got food poisoning from our milkshakes being made with spoilt milk!

My friends and I First time to Bruster, Coming from my company halloween party with our Kids and we wanted to try this ice cream place , Googled this place near and we came to this location on LaVista Rd , Worst decision we made .the young man had really red hair skinny face was very rude, no greeting rolling his eyes just not wanting to deal with us which we are a very diverse group Black, hispanics and Indian he treated us all the same just rude , I personally walked away from the window and waited for the next young man to come and help me because I simply didn't understand the attitude that was given and did not want him waiting on me , if i am going to visit a place an get attitude with it i'd rather go elsewhere, I ordered my ice cream with the next young man much nicer and I'm guessing the man that gave me my order was the manager Im not 100% sure but he was nice. As we sat to enjoy our Ice cream and chat we also observed (red head) interacting with other customers of the same skin tone as me he was giving the same face unpleasant not inviting at all, once some caucasian couples walked up his entire face and body language changed he smiled with them and talked with them etc, so now I'm thinking maybe this young man just don't like us ( Black&brown people) which is unacceptable, if he cant treat every guest with respect and kindness he shouldnt be working in a guest facing business. myself an my friend Coming from a company that's big on hospitality where guest are #1. My friends and I did not receive that coming here and we will not be back, if this is the kind of behavior you allow we will go some where else no problem. My ice cream was delicious, but the service made the experience horrible.

The ice cream is good. There is a lovely area with lots of tables covered by shade trees. However, my husband is in a wheelchair and none of the tables have an accessible path to a table. We have to sit on a bench in the sun with no table or air in the care. Brusters, you can do better.

My roommate forces me to take him here every fortnight. It's very good though so I don't say anything

We love Bruster’s and go often but it seems lately the service as well as the portions have went down. We went last week and just thought it was an off day but it seems to be consistent with the employees not acknowledging and not really caring about customer service. BOTH times that we went we stood there and watched 6 employees talk and not pay attention to the customers standing in line and after seeing the frustration they acknowledged. Also, I am not sure what happened with the portion sizes but the picture attached is the portion that I received as well as others in line. Pretty upsetting to say the least!