I always get the non dairy strawberry banana ice cream in a waffle cone. It is so good! Good quality always from Bruster's. The young ladies there are always nice and quick!
Could be great, but never have many flavors and the customer service is horrible. They have all these silly little girls, that play too much and don’t have any concept of customer service. The last thing I purchased was a strawberry shortcake and it was horrible. I want to be able to see what they’re doing bc it wasn’t right. The NY cheesecake tasted like vanilla and the butter pecan did as well. I remember 1 pecan. I can’t with this place. Why is everything always subpar in our area? Why when I go out to other neighborhoods do I get a completely different experience? Do better black people!
Ordered 2 banana splits. BOTH were WRONG!! We were very disappointed.
Completely disappointed to arrive to bruster’s on a summer evening at 8:30 pm and be told that they were closed. Please update the hours of operation to accurately reflect the hours you are open.
I will never visit this location again The customer service was unprofessional after waiting in a long line just to find out what i wanted they were out of the strawberry shortcake there was no sign or anything saying they were out too many young people in this location y'all need to hire a grown up
They are entirely too slow to just be serving ice cream. The girls move with no sense of urgency. We were literally in line for 30 minutes with 4 people in front of us. The young ladies just barely moved. I understand that moving faster doesn’t speed up their shift, but it might make time go faster if they cared.
First time in a while going here. I stayed away because I had better tasting ice cream. I decided to give them another try. I must admit, the NY Cheesecake was very good. I also had the black walnut and pistachio, all very tasty. Very creamy and fresh tasting. I will patronize again. Good customer service.
Customer Service Is Always At It’s Best. Absolutely Love The NonDairy Flavors!