Bruster's Real Ice Cream

Life can be complicated. Ice cream is not.

The young lady was so rude. She gave me attitude when I asked for tips for my ice cream, I asked her to put them in a bag and she just handed me the bag and closed the window in my face.

I ordered a regular size waffle cone with white raspberry yogurt. Paid the bill electronicialy. White raspberry was written on the list of items on a sign outside of the shop. After a few minutes, I was told there wasn't any white raspberry yogurt. I can't eat ice cream because I am lactose intolerant. Asked for my money back, but the server did not know how to credit my money back. Eventually, I got a receipt that the cancel went through after waiting forever. When I got the receipt, I wasn't credited back the full amount. Rather than waste more of my time and no manager on duty - I left and will never be back. No sorry no apology nothing. Thank you Bruster's for lousy service and stealing my money.

Love this location and the ice cream is always good. They offer a large variety and many seasonal options, vegan, and dairy free.

Great experience! Wyatt provided us with excellent service! He was patient, kind, and helpful. A glorious place to get ice-cream!

Friendly staff member but quite slow. I’ve had to wait over 20+ mins with one person in front of me. Maybe more help for the young man would help these long wait times.

Yay! Ice cream!

Great ice cream. Nice vibes. Decent cost. It is recommended to go there.

Great customer service with really good ice cream this place is a must try .