Today was the last straw. One of the worst bagels I’ve ever had. Incredibly hard—enormous air bubble. Also, burned. Nearly inedible, i threw half of it away. Extremely nice staff, and I may come back, but consistently burns bagels and the quality just isn’t there.
Let me just say I am a returning Bostonian due to a medical emergency my son is currently going through. I'm also a Dunkin Queen. I'm going to have to become a Bruegger's Queen now. They have NY style bagels! Their everything bagels are in a word AWESOME. The coffee is tasty. They also have a Monday Bagel Bundle, among other incentives. But you've got to come in for the Sublime Customer Service. There's a Mr. Stanley who (I'm unsure of his official title), but he took the time on a busy Monday to ensure my bundle was prepared properly and to my satisfaction. Ms. Karisa took the time to assist me with the Bruegger App. I downloaded it last week but had not explored it. The patience, courtesy, knowledge, and all-around people skills from the cashier (Andrew) to the rest of the staff working efficiently and effectively to make the running of this establishment run like clockwork was refreshing I have determined that I will be returning at least twice monthly, especially on Mondays;-)
Gerar experience.Very impressed tô Flavio.He is very efficient and friendly.The Bagels is great
Excellent service.Clean place and Happy staff
The Best Brueggers’s so far.Flavio is extremely friendly and efficient.Place also always clean.