Needs improvement. My simple order a small for-here cappuccino was extra hot and served in a to-go cup. When I requested it be remade due to the fact that it was steaming like crazy, it was a latte, not a cappuccino. Ambiance is cozy, but the communal bookshelf is right next to tables so browsing feels uncomfortable. Please provide baristas with more training in both execution and customer service.
Great caffe latte, tasty ham and cheese croissant, unfriendly service. The premises are warm and inviting with a nook for more private conversations away from main space and ordering line. A large bookcase holds games and books that invites one to linger and enjoy community as many were doing. Large windows create nice light even in winter. The staff was unfriendly, bordering on surly unless when speaking with each other. The barista did open up when I shared I was visiting from San Francisco and someone had recommended their establishment; I even think they may have smiled. Onto the coffee. Rich crema, great beans and powerful aromas delivered everything a coffee aficionado could desire. The artistry was exceptional - a beautiful micro landscape of foam and caramelized arabica unrivaled by other baristas. It almost felt bad having to disrupt the early morning coffee canvas. It’s unfortunate the poor service detracts from the overall experience. Seems easy enough to fix and everyone would be happier (visit Dollop 2 blocks away for exceptional service and baked goods). I plan to visit K Brothers again and will adjust my ratings as appropriate. Parking: Easy parking
Decided to finally try this place for the first time today and it’ll be the last. The coffee was pretty good but the service wasn’t. It seems like the staff only provides friendly service to regulars. My husband was treated like he was stupid for asking where the restroom was. I asked the barista what type of donuts they had as they weren’t labeled and was ignored. It generally felt like we were inconveniencing her by being there. Would not recommend unless you’re a NWU tenured professor, student or a regular.
Great coffee. Friendly service!
Great doughnuts and an atmosphere, but the relationship with the service is full of misunderstandings. Not good service.
Parking issues, but walking around is fine…