Brooklyn Bagel & Coffee Company

Great bagels

Back in NY for the holidays, one of the few things you miss from here is a good bagel and pizza. When Brooklyn Bagel first opened up, it was a great place to have breakfast, and you could always count on having a good bagel. But thru the years, service and quality has gone down. An everything bagel with lox spread is now 7 and change, we can understand inflation. But there is no reason why a customer has to walk back to a store to complain about the amount of lox spread that was placed on the bagel. When I did, the young lady showed it to the guy servicing the bagels, and then he questions me, and I said yes I ordered an everything bagel lightly toasted with lox spread, look at it, would you pay the amount I did for the amount on it, he takes the same bagel added more to it, wrapped it with the same wrapper without the bag, hands it to me and I said thank you. I get home, the same lightly toasted bagel had the same amount of spread on it, but he added lox to it and it is now cold. I am not walking back to the store to confront the same employees and manager there today. In fact, I won't be going to your store front anymore!

Consistently great bagels. Every. Time. Their cream cheeses are good to great. I usually just buy a half dozen to go with some CC on the side. Breakfast for a week.

Me encantó!!!!

Just not great. Bagel and scallion bacon cream cheese heavy. A little expensive too. A good bagel shouldn't need to be toasted. You can buy this quality at any bagel store. Seemed like the quality has gone down. Not a gourmet treat.

I have ordered a toasted dark bagel multiple times and have never received a toasted dark bagel, today my bagel was not even toasted.