Been eating at this location for ever. Got food togo and signed the receipt for the total. No tip for being handed a bag with my food in it. Next morning the total was double. Person running the credits cards decided to put the total of my order as the tip. I called and Jeff said it was a simple mistake. Interesting way to look at it. I think someone pulled a fast one and didn't expect me to call in, or hoped i didn't. I've never once ran a customers receipt at the end of the night and saw numbers on the bottom line reading total and thought yeah that's the tip amount. What bothers me most since obviously I got refunded, was the management's casual attitude towards it. Like yeah this happens all the time. Won't keep me from going back I will just use cash .
Brookfields never disappoints at either their Sac, Rancho or Roseville locations. Always solid food & service. Had Brenda as our waitress and she was a delight!
Great food, great service and good pricing!
The best open-face roast beef sandwich on the planet! Served with perfected mashed potatoes and amazing roast beef gravy! Super friendly and super professional establishment. A hidden gem!
Wish their hamburger was fresh, vs fresh frozen. Pork Chops, mushroom gravy, chili, pancakes, corn bread, everything we have eaten is excellent. Need fresh ground beef.