Britannia Hotel Manchester

Good location, but my single room in what can only be described as the hotel’s attic was more like an airing cupboard of lightfittings and plug sockets half hanging out the walls. When turned on, the light would buzz and flicker. Took about half an hour to check in because of the ridiculous length of checking in and only one person being on the desk when it was very busy (other staff just standing around having a laugh in the back). Security are a bit intimidating at the door and the bed was the creakiest, most uncomfortable bed ever meaning I didn’t sleep at all. Most staff were actually very friendly, but I feel are being let down by Brittania. Probably wouldn’t come back here unless it was urgent.

Really nice hotel !! I love it and amazing price for what you get Nearby activities: Amazing location next to Piccadilly

I've stopped at this hotel many times and and never had a bad room, yes the rooms are old fashioned, The room is furniture mismatched like the corner of Britsh Heart Foundation charity shop, The beds are always comfortable, the shower works great, plenty of complementary tea and coffee and the TV always works Can be a touch noisy at times I could hear the couple in the next room having inmate sexual relations lasted all of five minutes so I presume they was married, no big issue The location is fantastic, team on reception are polite, security was friendly when came back worse for wear, If you are on budget want a hotel central and don't mind 90s chic rooms, that's clean and tidy this is perfect

I stayed for one night on a Saturday without a breakfast. First impressions were great. Grand entrance with lovely staircases and impressive chandeliers. Was a slight delay getting to reception to check in but nothing too much. This was when I discovered the booking website I used made a mistake but the hotel changed it for me - which was good on there part. I then discovered about Manchester's tourist tax. I was charged £1.20 and have since been made away that this is per room. Whilst the hotel can do nothing about this - I would rather pay this when booking the room and not when arriving. It's also a good job I had my wallet on me - I don't normally when travelling as you need to provide ID on arrival. The receptionist then said I was the 2nd floor and in room 202A. Take the stairs or the lift. Not been a massive fan of lifts, I opted for the stairs. The first set of stairs I seen was behind a door which was guarded by a member of doorstaff. He was quite abrupt with me and said not these stairs and pointed to the lift. I give up at this point and used the lift. Upon exiting the lift I realised the staircase was the big one in the middle. Maybe I should of noticed this as it was so grand. I then went to the room. Opened the door and first thing I noticed that there was no natural light. I had a room without windows. The temperature was extremely uncomfortable. On a positive the room was extremely clean and both sides of the bed had power but one side had a massive pillar between the side of the bed and the bedside table. Not an ideal situation. Also I didn't use it but the TV was so small it was suitable for a hospital bed. I headed out for a bite to eat and watch the second session of the World Snooker Doubles. This was a main factor in choosing the hotel as it was near the Manchester Central and Shudehill coach station. After the session I returned to the hotel and was greeted by security asking for a room card. Again, I found the doorman extremely abrupt. I went to my room and unfortunately the tempature was even higher. I had a cool shower to try and cool down and climbed into bed. The bed was sooo comfortable but it was simply to warm to settle. But what sleep I did have was good. I wasn't booked in for breakfast and when checking out there was no members of staff to chat with and simply was a key card drop.

Absolutely terrible hotel, I would never stay here again. The room was noisy with absolutely terrible phone signal, probably intentional so people have to buy their overpriced wifi package. The 'free' wifi they offer is for 20 minutes and only available in the foyer. The porcelain in the bathroom was chipped and moldy. There was no big light in the room, only 2 rubbish lamps. The staff were rude and unhelpful and the noise from the maintenance/storage room placed inexplicably in and amongst the guests rooms was unforgivably loud and obnoxious. No hangers for clothes and towels. A smart TV with no access to the internet making it pointless. All in all, a terrible terrible experience. Would give negative stars if possible.

Rooms suck! Customer service pathetic! Worst hotel I’ve been so far.

Very tired hotel. Some cool decor but the rooms are ancient. No air con and everything is a bit worn out.