Brew on the Grid

Place is good but closes before it’s supposed to every Friday . It says 6 pm but closes before 5

I decided not to have coffee and breakfast in my hotel because the coffee shop was across the street. I need my coffee to set my vibe as it starts my day but what a mistake this one. First up the staff look miserable to a level that that I felt uncomfortable so I knew what was coming next. I ordered the sausage egg breakfast bagel but I asked for the New York bagel because on their advertisement board it states New York bagel $1.50 extra. He asked me what was the New York bagel and he says do you mean just a normal bagel? I’m like well I guess so. I asked for two large Americanos with cream. The girl who gave me the Americano filled it up to the top so I said I need to put cream in but she still filled. Then there was no cream at the normal customer service station so I asked her to put cream in and she says I may not be able to fit cream in. Anybody else would’ve emptied some out and put cream in but no she attempted to fill it to the neck with cream. Which means carrying the coffee to my hotel covered my hands and my coat on scalding hot coffee and also the coffee spilled into the bagel below so I cannot review the bagel because it was soaked in coffee. I wish I could review the coffee, but there was not enough cream in it and having no cream available to fill it myself. I will not let this destroy my day, but I hope this review prevent it from destroying other peoples day.

Great atmosphere and friendly service. The 2 breakfast sandwiches we ordered were ice cold in the middle. I don't know how you can mess that up when the place was basically empty. Dissipointed that they don't make their food fresh, this makes it no better than Dunkin.

I have come to the grid a few times now and I always get a coffee, they are delicious! I was so excited to hear they have gluten free options but for the price they are just not worth it. Thank you for having gluten free options, but please consider stocking different gf bagels.

Great coffee, location and atmosphere

The baristas here are terrible and after my last experience I will never return. My final straw was today.....I ordered a simple drip coffee. The woman in line BEHIND ME ordered a latte. The barista made her latte before pouring my drip coffee. This is not the first time but definitely was the last.

Great place with plenty of natural light. Reasonable prices and nice seating, near Worcester common so there's plenty to do around here. Parking: Relatively cheap street parking, very safe :)

Overpriced and not that good

Got a couple of coffees while killing time. It was a good place to lay back and not be bothered. I did not like that you had to get a key from the front counter to use the bathroom. Is this really a problem worthy of making their customers do this? I dunno.