Braum's Ice Cream & Dairy Store

This establishment customer service was horrible, the young lady with gold/ white box braids who served me and my family ice cream attitude was straight trash. After serving us ice cream she didn’t check us out but as we walked up to pay she rolled her eyes and clocked out !!! We waited to patiently to pay nobody came up to check us out. Stores loss very unprofessional. Entire store was a mess and gross from top to bottom. Aren’t the employees hands supposed to be covered with gloves when serving ice cream as well ?? Let me not forget The RESTROOMS WERE DISGUSTING!

Ice cream is always good no matter where it is! But the staff did not seem to want to help in a friendly manner.

the ice cream look alright but they have no manners and don't know how to take orders

I am surprised that I have not done a review on them before. (Maybe I have!) But this deserves to be done. My wife and I come to Tyler from time to time to take care of some personal business. And because we are often running to Tyler to get back to Longview, we may stop and get a bite to eat. Braum's Ice Cream & Dairy Store has been that go to for us. We have been absolutely amazed at the quality of the burgers that we have ordered. Simply delicious. We were equally shocked at how those persons who ordered hamburgers and ate at the restaurant, also ordered ice cream. Needless to say, we did the same. Let me tell you, the ice cream was delicious. I ordered strawberry in a cup and my wife ordered chocolate... Lord knows, I wish they had at least one location in Longview, TX!!!!

Ice cream was awesome

Kinda off putting place the employees are very odd folks but the ice cream and food is decent