Braum's Ice Cream & Dairy Store

4.3
(2,199 Reviews)
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Ratings of Braum's Ice Cream & Dairy Store

google
Google
4.3
(2,199 Reviews)

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Location & Hours

Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.

2410 S Rangeline Rd
Joplin, MO 64804
Monday
6:00 AM - 10:45 PM
Tuesday
6:00 AM - 10:45 PM
Wednesday
6:00 AM - 10:45 PM
Thursday
6:00 AM - 10:45 PM
Friday
6:00 AM - 10:45 PM
Saturday
6:00 AM - 10:45 PM
Sunday
6:00 AM - 10:45 PM

Recent Reviews

google
Apr 2024
This is a terrible company to work for. I was initially hired to work in the marketplace, but yet was placed in the kitchen making less than I should have been. I was told that my pay was “locked in” for three months, so I stayed on, only to never receive any kind of raise. Multiple members of management spoke about me in meetings many times, and I myself reached out considering my pay many times. I was never approached by the general manager considering my pay, and to be honest, I felt like the GM could care less about PR. It was difficult to work through my notice, because Sam, who didn’t know me, and whose shift I did not work on, would say that I didn’t work there anymore. I stayed on the full two weeks of my notice, and came in everyday that I was scheduled. I would never come back to work for this company, and I advise anyone looking for a long term career with benefits for time spent working for the company to look into other avenues.
google
Apr 2024
Good ice cream
google
Apr 2024
I hate to write negatively about this because the staff was clearly frustrated by what seemed to be a difficult day, but I think it's important that I share my experience. We ordered our meal and received our meal. The fries seem to be overcooked in which our kids who love fries couldn't even finish them. I ordered the double jalapeno pepper jack cheese burger.... I admit it! I was enticed by all of the window clings and menu board graphics. To my surprise the burger I received was not a double jalapeno pepper jack cheeseburger, but a double cheeseburger with no jalapenos and no pepper jack cheese. I wonder if someone from the drive-thru received my burger by accident. I took my burger to the front counter and no one would come see me. I went and stood in line behind two people just so that I could speak with an employee. Finally, I was seeing and explained my situation to the staff member. She took my ticket and then asked if I wanted them to make my burger. I said well, I ordered a jalapeno pepper jack cheese double burger and did not receive jalapenos or pepper jack cheese, so yes I do want you guys to remake it. I then went and joined my family. I kept an eye on the counter hoping that they would make my burger quickly and I could eat with my family. Five minutes went by and my burger was still not ready. I went to the counter and there I stood for another 3 minutes before the girl who took my receipt back saw me and came over. She said sorry the burger will be with you shortly. She then had a confused look on her face as if she was thinking of something. She went to the kitchen staff and I could see her asking about my burger and then one of the employees saying, "I don't have anything in our screens to make a jalapeno burger." It had been 8 minutes and no one was making my burger. I then returned to my family knowing that it would take a couple of minutes and hung out with them as they were finishing up their meals (everything but the fries). I walked back over to the counter and noticed that that girl was making my burger, not the kitchen staff. I guess they were in the zone with other meals and didn't want to disrupt what they were doing. Maybe my incorrect burger order was not a priority. After all, I was already unhappy so try not to make any other customers unhappy too. Finally, I got my burger and sat down to eat while my family watched me. It was a pretty disappointing experience. We live in Ozark. We love Braum's. It was sad to witness how different a restaurant from the same franchise can be in another city. I hope this message is received well and change happens.
google
Apr 2024
Messed up my order despite them repeating "no cheese" to me I said correct no cheese and still every burger had cheese. That's a big deal when someone can't have dairy.
google
Apr 2024
One of the best Braum's in the Joplin area - always had the friendliest employees and seem to take time to make your food (or treat) just right.
google
Apr 2024
The ice cream was delicious
google
Apr 2024
Super service and ice-cream
google
Apr 2024
Good I enjoyed it
google
Apr 2024
It's good enough for me. I have to say get a bag of burgers and enjoy your day


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Braum's Ice Cream & Dairy Store is rated an average of 4.3/5 stars across various online platforms.

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(417) 624-0888

2410 S Rangeline Rd, Joplin, MO 64804