Went here because my sister was craving gelato. The staff mentioned sampling which we did. The majority of customers that were there were stuck up as they had cut in front us whom also got mad when we did the same back. Checking out, we had wanted a pastry and my mom had asked for the dessert to be for there but in a to go container. The girl looked at her like she was stupid and proceeded to package it wrong. My sister then ordered another pastry to go in which the girl said “this has to eaten straight away or put in the freezer within 30 minutes” with an attitude like she didn’t want to sell it. When she had left to get it the other girl looked mad that we had ordered something that she had to go back and get. All in all do not recommend as we were not even greeted in or out of the shop.
Awesome gelato. The pecan and guava are my favorites
Botolino is the best gelato in Dallas. The quality and flavors are always top notch, and it would feel right at home in Italy.
My fave! The gelato is divine. The service is great and the people are kind. Samples are available for a little taste to find your preference. Love love love this shop!
White coffee flavor was peak
Il miglior gelato che abbia assaggiato da anni. L’unica osservazione è che le foto delle coppette fanno vedere una coppetta servita con molto più gelato di quella che ci hanno dato a noi. Aspettativa/realtà…