Permanently closed
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Ratings of Boston Market

google
Google
3.7
(585 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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  • Business Photo

Location & Hours

Counter-serve chain dishing up comfort food, such as roast chicken, in a simple setting.

1387 Boston Rd
Springfield, MA 01119

Recent Reviews

google
Nov 2023
This place is closed. This site says it’s open I drove by it looked like it hadn’t been open in a while
google
Nov 2023
Location appears to be permanently closed, went for lunch at 12:30pm on Wednesday, the building is empty, lights off, no one inside and all the tables are gone from the dining room.
google
Oct 2023
7:30 talking about they are closed. Who owns this places ? The staff does not care not one bit. Just close down already.
google
Oct 2023
I have no idea what happened to this restaurant, it used to be so good and everything was so fresh. Now they reheat all of their food and have the nerve to serve it to their customers for an obnoxious price. We stopped ordering since last year because it was gross. We tried again today and the chicken was like eating saw dust, it was so dry. The corn is like chewing on rocks. The cornbread is a literal hockey puck. The mashed potatoes tastes like cardboard. Don’t waste your money here you’re going to be so disappointed.
google
Sep 2023
Horrible like it's going out of business will never go back and ate here weekly at one point!
google
Sep 2023
Can't say much, didnt get anything. Don't order delivery from their menu. They won't have anything you'll order. THEN they'll call you one item at a time (not let you know everything they don't have all at once).
google
Sep 2023
I had placed an online order on the website for delivery. Everything said that the restaurant was open and accepting orders. I placed the order and it said the order was accepted and they were preparing the order. I then got a text message from the driver after they got to the restaurant saying the location was closed down. My card was charged and there was no way to contact the restaurant or someone on the website. Then they transferred the order from door dash to Uber for another person to pick it up, who then canceled the order after arriving to the restaurant and seeing that it was closed. This location has always been unavailable for orders and needs to be looked into.
google
Sep 2023
Worst location ever!!!! The employees are so rude and won’t even look at you when you walk inside or bother to help you. They should either close this location or fire the whole staff and upgrade to employees who actually have a desire to work and help others. On top of that, they always have less than half the menu available. It looks like they don’t even take care of the place on top of that. It’s one of the dirtiest, most unsanitary restaurants in MA. Save your money and go to any other place on Boston road.
google
Sep 2023
Walk in menu board not even on no menu only a few choices says that’s all they have. Expensive didn’t even give corn bread and what they had looked like been there all day. This is the pic no gravy fry turkey no flavor. Place look sad looks like they have had leaks in roof place Down hill won’t return Food was cold and nasty they should close this establishment down

Frequently Asked Questions

What is Boston Market's rating?
Boston Market is rated an average of 3.7/5 stars across various online platforms.