Boston Market

This is the second part to my other post. The other Ryan Bashor here is also me . I just have such a long review that it would not post it so I had to split it into two and use both of my accounts. The last thing I would like to review on is the fact that you can't get a hold of Boston market and any other way except for to call or send a letter in the mail. And when I called there was a queue, and they asked me if I wanted to save my place in line, and they would call me back when it reached my turn. And they did not, but I do understand it was Thursday which was Thanksgiving Eve, then today was Thanksgiving, and tomorrow's Black Friday so I'm probably going to have to wait to try to call again until Monday. But there is no way to contact them via email, or like an online chat to talk to customer service. No matter where I look no matter what I searched I could not find any email, or customer service connection that wasn't a phone number. But yeah this is my first Thanksgiving meal ordered through Boston market and unfortunately I think it might be my last. The turkey was amazing though it was super juicy, tasted amazing, and I used to work at the deli and customer service and I'm pretty sure that this is the same exact turkey breast that we used to slice up for the deli meat, and I'm not complaining cuz it was really yummy. But yeah if you read the other review by Ryan Bashor, that's also me.

Went in around 730pm on a Sunday. Wanted to see how to food looked before ordering. All food looked to be sitting for minimum of two hours, rice was way longer than 4 hours though. The rice looked like it was transparent and rock hard. Mashed potatoes had crust on the edges. The spinach item was crusted like no other. Broccoli was basically empty. We waited for the meat loaf due to them not having it ready, which was fine because we knew it was going to be fresh. A customer before us ordered the same thing and got gravy on top. The gravy was empty, so one employee went to go get some more. The problem with that interaction was that instead of switching out the pan or cleaning the pan he just dumped the new gravy with what was left of the old gravy. Heated foods only have a shelf life of 4 hours. By joining portions he created a food safety hazard. He was also not wearing a hair net or cap. The Hispanic man was extremely soft spoken, couldn't even hear was he was saying and wasn't wearing gloves. Lastly the meat was kept out of sight of the customers within the store which created a unappealing display for the customers. I am mainly writing this review so the restaurant can address these issues if they are wanting to improve. If a dish isn't fit for consumption just remove it completely from the customers eyes. Food safety is the number one priority when handling ready to eat foods. The customers overall experience matters greatly. Food rating is a 2/5

Clean, friendly environment.

I've never had to deal with the rudest manager in my life then I did here the on Tuesday ! And the food has gotten so nasty 4 day old meatloaf dry and tasted like it was getting tanted . Called the manager up and he told me " WELL you can go some place else " . When you had the young black manager the food was always fresh the restaurant was spotless the bathrooms where spotless the food was fresh and hot , he had the sweetest attitude and both young men made it a pleasant experience to eat there The young man that had the old batman tattoo was so nice and it was a joy going in I broke my leg and he was extremely helpful , BUT this manager could care less, I've even seen him drop stuff on the floor and but it back , to serve ,the way he treats the Customers , Its like he doesn't care. You lost my business and I'm letting everyone I know to BOYCOTT THIS RESTAURANT.

My love is Melanie miles My beuttefull all day is melanie miles Thank you all danver Miss you all farind

I do not know what has happened to Boston market but I recently went and the food was cold the spinach tasted as if it was days old. I knew we should have left once we saw the condition of the food but we decided to give it the benefit of doubt and that was a bad idea. I think we took a few bites and then threw it away.