Boon Chu Thai Street Food

I'm so so SO thankful I ignored these low ratings and tried it for myself. Came here bc they do a completely vegetarian curry and fried rice and let me tell you it is FIRE.

I ordered delivery through Uber eats. And the first time they cancelled my order. After waiting almost an hr. I have them another try since it had 4.5 stars on Uber. And this was the most mid Thai I ever had. Street food? This truly belongs on the street in a dumpster. Do not order from here. They put no love into the food.

This was my go to Thai spot during my lunch breaks because it's located the closest to my work place. I've tried a couple of items from their menu - panang curry, pad thai, pad ki mao, spring rolls, pad see ew, etc. Pretty much the basics. Each experience was fine and the food was great. However, the last time I went, the older man that took my order was rude and didn't seem to understand customer service. He seemed upset that my meal was less than $12 because that is the card minimum, so I added like $2 of extra meat to meet the min. When I went to get my takeout order, he didn't bother acknowledging me even though my food was ready in the bag on the front counter with my number on it. I waited because I didn't want to grab my food since everywhere else I go, the cashiers hand me my order. I ended up taking it myself after 10 minutes of him trying to avoid eye contact and my lunch break was almost over. Mind you there was only one other customer there and he acted like he was so busy. Sure the food may be good but having worked in a restaurant myself customer service MATTERS. I'm never coming back and will be trying other Thai places :)

Delicious food and great service. Had penang curry w chicken and Thai iced tea, took pad thai to go.

The guy spoke to me in Cantonese only. I don't speak it, and if you know the Cantonese #2 sounds like Mandarin #1. Causing an uncomfortable experience for me I rather much avoid. I will just go to another place next time where I can do in English and Mandarin if needed. $12 CC policy and him speaking Cantonese only are enough to cause an unwelcoming experience. My food was good and delicious. If the ordering experience was better I'd come back next time. He also called out the order numbers in Cantonese only, I don't appreciate that.

Ordered Pad Prik with Beef and Chicken. And it only came with Beef and no Chicken. Also waited for almost an hour for the food to finish. I paid extra for Chicken. Not coming back again.

Food is bad, I actually couldn't finish my drunker noodles

This is the only local Thai resataurant near my place now so i have no other choice then to go to this place. Before this restaurant opened up , there was another Thai restaurant there . It used to be so good but now this new one opened up . Boon Chu has great customer service but the food is not delicious. At first i thought it was just that one day (maybe the chef had a bad day) and then i went again to give it another chance . Alas, The food was once again not good. I even went a third time hoping if i tried a different entree it might be better but no, it was still bad. I am now done with this place.

The food is pretty good, but I also feel I need to comment on the customer service today on Sunday, 07/09. The young lady in a grey shirt and shorts could use a bit of hospitality training. I felt a sense from her energy that she was very impatient and a bit awkward in our interaction when there was no one else behind me to feel the need to be rushed. I was trying to figure out how what to order and having a conversation with her to figure out what I order with my fried rice and just sensed she had very little patience answering questions. I was very civil and polite. When I went to pick my order I said thank you a couple of times to which I definitely know she heard and it just seemed she intentionally did not want to see your welcome. I had no idea what her problem was.