Bonzai Thai Cuisine

Had to change my review... I ordered the SAME EXACT FOOD and was charged much more when I got it to go. Even your menus are a cheaper price. I was definitely OVERCHARGED! I will be in to see a Mgr soon.

Prices have increased but portions and food has not changed. Went in for lunch and it was about an 1hr15 to get food. Wait staff is friendly but the kitchen was incredibly backed up mangment didn't really seem to care. Normally this is a weekly or biweekly lunch spot. May have to reconsider that going forward.

So much better than expected. Super good and flavors.

They usually take awhile to make the food! But the food always come out tasting really good. I love this place

Dont really leave reviews but damn. Sat there for like 20 mins. No one. Not even one. Didnt even get water ir was even asked... as someone who works in the restaurant business highly disappointed....

Super good food and good service. Staff was very nice and quick. Food was amazing!

Bonzai is my FAV Thai food in Charlotte and I'm not normally one to post bad reviews but this deserves the review... I went there at 11am on a week day and the restaurant was completely empty except one table of 4 people. They sat me in a booth, I have a back injury and it was just not comfortable for me. So I nicely asked if I could move to a regular chair, and pointed to the table next to me. She said yes but then directly me all the way across the restaurant to a seat facing the wall and in a corner. I couldn't even sit facing out towards the restaurant because the wall seat was a booth too. I was in a rush so I didn't complain. But at the end while paying I nicely told the server that I felt like she stuck me in the corner in time out facing a wall and maybe next time, if a single person comes in she should consider letting them sit somewhere else... she told me 'well you need to understand us, that we need to save those tables for 4 people. We always seat someone like you here...' I told her 'I understand but you literally have no one in here right now so I shouldn't have to sit and face a wall.' She said again 'you really need to try and understand our point of view...' What! I'm sorry but that is SO rude. If they were slammed I would have totally not minded sitting where I was but the entire place was empty and she decided to put me in the worst seat in the entire place facing a corner and dirty wall. The owners need to train their employers better and be kinder to paying customers. I don't want to pay $22+ for lunch and be shoved in a corner facing a wall like a kid in timeout and then be told she is saving ALL the seats in restaurant for invisible customers who are not there.

The food came to the table really slow. We ask the waitress when will we get our food，and she said it will be about 20~30mins. We wait for about 50min and the food is still not here.