Bonfire Craft Kitchen and Tap House Tempe

Best Carnita pizza I've tried, it was amazing.

We have been coming here for a while now (frequently because it is the only place our kids like to go solely because of the game room) despite it having terrible customer service and gross food. Today was the last straw. Our very capable seven year old tried to dish up her own pizza slice (like she’s done a million times) and the pizza slid onto the floor. We looked to see what happened and saw that the pizza stand was leaning completely to one side. We ordered another pizza and found out at the time of the bill that we were being charged for both pizzas. We asked to speak to a manager to rectify the situation. The manager wasn’t even able to make a decision and had to consult with the owner. This took approximately 10-15 minutes to find out that they’d offer a 50% discount off of one pizza. The manager didn’t even have the ability to deliver this news back to us, the server was forced to). The other things I will mention are typically things we can overlook (obviously since we continued to return per the request of our children despite our other previous experiences). They never offered refills (or else they would have gotten more money out of me for a second beverage), didn’t bring enough waters for the table, didn’t bring ranch with two orders that were requested and took at least 20-30 minutes to return to offer the bill after last checking on us and noticing that we were almost done. Please do yourself a favor and don’t allow your kids to fall in love with an awful establishment.

Kid-friendliness: Not kid friendly management.

Service is extremely slow. Management is not helpful and would rather argue and fight than do what's right.

We've been here a couple times... servers are very friendly, but service was overly slow both times. Today we ordered a pizza, and the stand they placed it on was angled a bit. As we attempted to get another slice off the tray, it slid and fell to the ground. We asked for a replacement, however when the bill came, they charged us for both pizzas. I asked to speak to a manager, explained the situation to her, she said she had to talk to the owner. She never came back, sent our poor server to deliver the news that they were only going to give us 50% off one pizza. We were there for over 2 hours, never got asked if we wanted refills of any of our drinks, had to ask twice for a side of ranch, our kids like coming here because of the games but we won't be back.

Pulled Pork Sammy and Fries are A+

Everything was good. We sat outside, not realizing the game room was inside in the back. Will have to dine in again. I ordered the wings, the honey hot were great and the garlic parmesan was okay but could have been better. Our overall service was great. Cute server with the banging bangs!! She was super nice and handled our party of 10 very well on a Saturday night. Oh and the manager set up 3 heat lamps around us. It was just perfect