Bonchon

Food was delectable. We got 3 chicken katsu, 20 pc soy garlic wings n 1 baskey of season fries and, drinks; 100% would recommend the food. Butttt... lately the service has been going down hill and ive been coming here for a few years now; I get it its tireing dealing with people all day but slamming cups of water and not coming to check on us the whole time we where there is crazy especially when they expect tip; NOT ONLY THAT but we orderd a sprite and never got it and they still charged us. They grabbed my fiance by the arm and stop him from leaving and told us, "we only get paid by tip," and we HAVE to tip. In the past few years we've been coming NEVER have they told us we HAVE to tip. The times we have been here we do tip out of gratuity, but with this service, i feel like they should not expect tip out of a person until the servers fix their attitude and customer service. Also.... its good to dine in here early before it gets full. If not it gets to loud to the point you can't even hear your conversation with the person in front of you.

I went to Bonchon few days ago and ordered my lunch special ( 8 spicy wings ) and a coke told the guy for here. I was waiting on the table and the girl came with a To-go bags. I said, I asked for here. It’s not a big deal, I opened up the box and try to enjoyed my lunch. She said, you can’t eat here because you ordered for To-go! I said “excuse me?? Are you for real right now? The place is empty with only few people’s eating at this time! The wings came only 6pcs instead of 8pcs. I asked the guy and he brought me another 2pcs without saying anything.I been to Bonchon anywhere. Bonchon is like McDonald’s and KFC. I think the management could train the staff better! What kind of policy is this??? She is making a big deal from NOTHING!!

This was my first time trying Bonchon. I decided to try the location in Chinatown. There were four of us so we were able to try many items. Service was okay, not fantastic. Ample seating. Didn’t have to wait for a table. -Chicken wings half soy garlic half spicy 5 - spicy had a good amount of heat surprisingly but I really loved the soy garlic. The chicken in general was not overcooked or hard. Skin was crispy and meat was moist. -takoyaki 4 - not bad. Good price. Octopus cooked well. -japchae 4 - surprised this costs more than the chicken katsu. Good quality but the price is a bit too much. -pork buns 4 - good portion but the pricing is as much as the standard entrees. -chicken katsu 5 - generous portion for the price. Perfect for sharing. Chicken was crunchy. Sauce was savory.

Food is awesome. Spicy chicken on point . Being from TN this is good fried chicken here!

Our favorite place in Chinatown

The food was top tier but the big guy at the register was annoying as H E L L , barely understood English, was very quick to say what I could and couldn’t get without me even completing my sentence! It gave racist and very unprofessional and veryyyy uneducated. If you worked 1/11/24 around 7:30 pm you know exactly who you are dude !!!

Definitely never going back here, Not only was the server kept making frustrated sounds but he really wasn't helpful when we needed something and the food was disgusting. Yes we all have different taste buds n this place was just not it for me. Parking: Good luck Kid-friendliness: Not at all! Wheelchair accessibility: Definitely not accessible