Bojangles

All is usually good with one exception. The dirty rice. It's always overcooked to the point of mush...literally 90% of the time, which is sad because it's my favorite side. I don't know if it's being held too long, reheated from the day before or just cooked to death from the beginning. Whatever it is, PLEASE MAKE SURE THE DIRTY RICE ISN'T MUSH. Update 5/2022: They still don't know how to cook rice. Prices are out of control and they've increased the prices of their "specials" to the point where they're not a decent deal at all. They also have the nerve to charge the customer a fee to place an online order. This is more a convenience for your short staffed restaurant as your overworked employees don't have to wait on customers to place orders nor worry about taking payment. No other chain does this! Unacceptable. January 2024. Still cannot cook rice. Prices have been raised through the roof, with no specials in sight. No coupons to be found. No rewards program for customers. It's chicken, not Prime beef! Too many other options out there for me to support this level of greed. Goodbye!

Ate here today. Chicken sandwich undercooked. Chicken was pink Took it back and was told it was supposed to look like that. I wouldn't eat here if that's what they think is fully cooked.

Chicken biscuits for breakfast!! Whenever we are going somewhere we always pick that up and we really do appreciate that this Bojangles in Russellville has great quick drive-thru attentive service very accurate.

Food deli but they mess with my order and condiments