Ordered with DoorDash didn’t even get two of my items my sweet tea showed up unsweet all the chicken was spicy I wanted none of it spicy all six of my boberry biscuits were burnt couldn’t even bite into without breaking a tooth I want to send them my dentist bill. When I called the manager she could care less told me that she would not fix my order I need to contact DoorDash they had no control over how long my food sat in the window but my food was out in 15 minutes later this is not a DoorDash issue I told her I had no vehicle and she told me to walk it out to bring the receipt if I want my food replaced.
I love Bojangles but this location is horrible and by gar the worst one in Nashville. It takes forever, the dinning room is never open. The employees are not very nice either. Sadly, the management knows this and early doesn't care. Today, I waited at the drive-thru speaker 10 minutes only to be told that at 7:45 in the morning that they are out of biscuits. Your employee should have said this when they told me 10 minutes earlier to look over the menu because they couldn't handle multiple tasks. Avoid this location!
Absolutely horrible service. We were told to pull up to wait for out food to be ready and they completely forgot about us. We had to go inside to get our food. And we had to go back multiple times because they forgot spoons and our dipping sauces. Meanwhile like 5 people drove through and got their food no problem.
Great food, super customer service, and even better atmosphere. What more could you ask for?
Employee in background with gloves on texting and then with those same gloves mixing chicken in flower.
Do not eat here. All the workers are outside smoking or meeting their bf/gf outside or in the lobby. Waited 15 min for my food and asked for a refund bc honestly something told me not to even pay for my food when I saw the conditions of this store. I mean the display screen outside looks like someone took a bat to it. Broken glass everywhere.
Took 40 minutes just for 5 tenders and fries smh and there was. Nobody was in the line at all