Bojangles

Just tried to get food at the Bonangles in Hermitage, TN. The dining room was closed. The drive through at 11:30 in the morning was sketchy. It took five minutes for someone to answer when I asked if they were open. I asked for the new chicken and rice bowl that was advertised on their sign but was told “we don’t have that yet. We haven’t started lunch yet. Maybe in 30 minutes”. When I asked for the supreme chicken tenders, I was told I could only get a 12 piece meal. Nothing less. When I asked how much that was, the female said “oh lawd” as if I was bothering her. Complete radio silence after that. I drove off. I wish there was a way to contact the owner or corporate. I don’t know how they stay in business. Especially with a Popeye’s right down the street. Don’t waste your time here.

Always good food.

Horrendous service. Lost several orders prior to us. And told us we had our food when we had not received it. Staff was incredibly rude. 10/10 do not recommend

The first couple times the food & service were so good. However, when we visited on Sunday 12/10, everything changed. We pulled up, to go inside and the doors were locked. 2 kids were sitting in the dining room. I saw an employee peeking around the corner. There was another employee sitting in the parking lot smoking weed. Drove past the drive thru to leave and noticed someone had started placing an order on the screen, but there was no car at the speaker, so someone else left as well. Definitely will not be back to this location. So disappointing.

The Bojangles on Lebanon Road in Hermitage should be closed. The staff was very offensive hand rude. You never know when the inside restaurant is going to be open for service. The business is not very accommodating to the customer. The owner and manager should take a good look at the staff they have hired to see if the restaurant could be a better place in which to eat. We wanted to dine in but we were told that we had to go through the drive-thru in order to place our order...

Got there at 1130 was the only car in the drive thru. Still had a 15 minute wait and order was wrong. Worst Bojangles I've ever been to.

Drive thru. Not an option on the next question. Love this place.

We just went through the drive thru and got a chicken picnic basket for 4 Chicken tenders, Cole slaw, potatoes, fantastic biscuits, even sweet Tea!! Everything was hot and ready, we really enjoyed it! Thank you! Went in and got breakfast today, it was good and hot!

Nothing but lazy blk employees, said hold on , Made me wait at drive though 20 minutes,.. then said it's gonna be 15 minutes on biscuits, like sge didnt want to work . .. not busy , zero customers in there. doors locked to dinning room .. and i gave up .. horrible service, and i bet the food sucks too