Horrible all the way around, rude cashier, filthy store, undercooked fries, dry biscuit.
This particular Bojangles has fresh great food but its customer service is not aligned with the good food. I have been here 3 times within a 3 week period, and every time I ask for a 2/3 piece breast dinner, they give me thighs instead of breast, it’s like they don’t know the difference between breast or thighs and if they don’t it makes you wonder how they were trained.
Went through drive thru, bo rounds cold, biscuit falling apart and drunk order was wrong, my last time hete
They were out of chicken sandwiches. How do you run out of the one thing you sell? Imagine if McDonald’s ran out of burgers??
Expensive fish sandwiches.
How does this location stop taking orders at 9:40 when the establish doesn’t close until 10p? I was told I couldn’t place an order but yet a car that pulled in about 1 minute before me was able to. I understand not taking a larger order that time of night but to shut down orders completely at 9:40p just so you don’t have to do anything the last 20 minutes is wild. Change your hours to 9:45p if nobody can order after then..
I ordered 22 biscuits for our office and had excellent service. I am handicapped so they carried the box out to the car for me! Parking: Both handicap parking spaces were taken but no one in the dining room - made me wonder where the handicap people were. I was able to park right next to the marked handicap parking so it ended up being fine.
Food was good as usual, but the people are very rude, if not hostile to customers. I’m not one to be picky about customer service and I don’t even believe the customer is always right, but the lady taking our order in the drive thru was bordering on aggressive
On Valentine's Day, they didn't have any Valentine's Bo-berry biscuits and it's was 8 in the morning. They need to be more prepared than that.