No one answers Coupons still don't work online Under new management since my previous post Going to try them again
Ordered from the wrong Parker road location due to the mobile site not being too user friendly. Ultimately my fault, but I contacted them in an effort to cancel but it was too late and they would not refund me. I've worked in the pizza industry for many years a while ago and was surprised to hear this, but it is my fault and so I accepted it as I told the sales person that I'm too far from that location to pick it up. After he said "I'm sorry but there's nothing we can do" I ended the call and that was that. A couple of minutes later he calls me back, so I immediately think that maybe I am going to luck out and get a store credit or something, but am surprised to hear him say they'll deliver it to me. I again tell him I live far away, but he says to give him my address anyways. I do, and after some time he tells me my home is too far away to deliver to. I say "ok" and end the call now far more frustrated. I know this whole situation is ultimately on me, but the poor website UI, unwillingness to assist me really in any way, and then getting my hopes up with the follow up call just really surprised me. A pizza refund costs very little to maintain a customer, but after years of going here I doubt I will again for at least a long long time.
Amazing pizza, nice staff. Will definitely be back!
I absolutely love that this location has options for halal pizza. This is the only place I know of in town that caters to Muslims and has halal pizza to order. On top of that, it’s very good pizza. Many thanks to the owners for catering to the Muslim population in this area, they have made us very happy now that we have found this is an option. Their cheese is free of animal rennet per the blackjack pizza website. The halal meat options do cost more, and don’t qualify for the online deals, and you cannot place the order through the website. But just give them a call and they are happy to help you set things up. Dietary restrictions: They have halal pepperoni, beef, and chicken, and have a clean cut option if you ask for it. Several Muslims work there, and many Muslims get food from here.
I’ve had it with this place. When they deliver you the correct items, the food is fine. But for the third time in a row they’ve forgotten the sauces to go with our cheese bread and for the third time in a row they’ve opted not to fix it. I pay for this food and tip well for it to be delivered bc I don’t have a car. When they forgot the sauce yet again tonight (shouldn’t it be second nature to add dipping sauces to a box of cheesy bread? I’d think so) I called and was pretty much told “too bad”; they’ll give me 20% off my next order though! Guess what- there won’t be a next order. We live less than a mile away and wish this place was reliable but they’re not and they never fix their wrongs. Never again.
They have really delicious pizza love it ❤️